Privacy Policy

At Bandie, your privacy matters to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our site, you agree to the terms of this Privacy Policy.

What information we collect

When you interact with Bandie, we may collect personal information such as:

Your name
Email address
Shipping and billing address
Phone number
Order and payment details
Any information you provide when contacting us

We may also collect non personal information such as browser type, device information, and site usage through cookies and analytics tools.

How we use your information

We use your information to:

Process and ship your orders
Communicate with you about your purchase
Provide customer support
Improve our website and products
Send marketing emails (only if you have opted in)

We only collect what’s necessary and use it responsibly.

Sharing your information

We never sell your personal information.

Your information may be shared with trusted third parties only where necessary, such as:

Shopify (to operate our store)
Payment providers (to process transactions)
Shipping partners (to deliver your order)
Marketing and analytics tools (to help us improve our service)

These providers only access the information needed to perform their services.

Cookies & analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our site is used.

You can choose to disable cookies through your browser settings, though this may affect site functionality.

Marketing communications

If you opt in to receive emails from us, we may send you updates, offers, or product news.
You can unsubscribe at any time using the link in our emails.

Data security

We take reasonable steps to protect your personal information and keep it secure. While no system is completely foolproof, we work hard to safeguard your data.

Your rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your personal information (where applicable)

To make a request, please contact us using the details below.

International customers

Bandie operates in Australia and ships to Australia and New Zealand. By using our site, you consent to your information being handled in accordance with this Privacy Policy.